CHECK-IN TIME is 3PM to 7PM Puerto Vallarta time.

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HOW TO CHECK-IN

The property manager will meet you with the keys as per your arrival schedule.

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EARLY ARRIVAL / LUGGAGE STORAGE
If you arrive early, there is no place for securing your luggage, therefore we encourage you to enjoy the beaches or excellent restaurants or attractions if you arrive in the area early.

DELAYS
Our housekeeping standards may require extra cleaning time if there is a same day checkout, which may delay check-in.

GUARANTEE
Although keys may be released at 3:00 p.m., no guarantee is made that properties will be cleaned by 3:00 p.m.

FLIGHT INFO & COORDINATE CHECK-IN
You will need to provide your flight information and planned transportation to Casa Madina (taxi, rental car, etc).  This will help ensure Casa Madina agents are available to help you check-in.

 

They will walk through the property with you to confirm the condition of the property upon check-in.

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ARRIVALS AFTER CHECK-IN
Arrivals after 7PM will require an additional ‘Late Checkin Fee’ of MX$500 pesos, payable on arrival in Cash to the Manager.

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NO SHOWS

If your flight is late, will will monitor that for changes in arrival time.  If you are running late, please contact the Manager, Gabi, via cell phone or WhatsApp.

Arrivals more than an hour late from their agreed time, or more than 2 hours after flight landing, without notification are subject to a 'No Show Fee' of MX$500 pesos, payable on arrival in Cash to the Manager.